Hexaware Off Campus Drive 2022 – Off Campus Jobs, Walkin Drive, Recruitment, Careers, Eligibility, Salary, Skills, Selection Process : Hexaware company is going to recruit candidates for graduates through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, MCA, Any Degree Branches Eligible to apply. Here you can check Hexaware address, date of interview, eligibility details, interview syllabus, selection process, apply link, application procedure details are given below.
Hexaware Off Campus Drive 2022 Details
|Name of Post||Graduate Trainee|
|No Of Post||Not Mentioned|
|Who Can Apply ?||BCA/B.Sc/M.Tech|
|Which Batch Students Eligible||2021/2022 Batch|
|Salary||Rs 4.5 LPA|
|Last Date To Apply||Not Mentioned|
About The Company
Hexaware is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s Digital offerings have helped clients achieve operational excellence and customer delight.
Job Description For Hexaware Off Campus Drive 2022
- Excellent verbal and written communication in English is must.
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to provide first call or contact resolution
- Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting.
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner
- Candidates should be open to work in 24/7 shifts environment.
- Candidates having more than 1 year of education gap are not eligible for this drive.
Skills Required For Hexaware Off Campus Drive 2022
- Good communication Skills and Verbal Skills
- Good teamwork
- Problem solving
- Initiative and enterprise
- Planning and organizing
- Quick learning Skills
- Good technology Subjects.
Selection Process For Hexaware Off Campus Drive 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
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