Hexaware Recruitment 2022: Hexaware is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s Digital offerings have helped clients achieve operational excellence and customer delight.
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Hexaware Recruitment 2022 Details
| company Name | Hexaware |
| Name of Post | Trainee – Infrastructure Management Support |
| No Of Post | Not Mentioned |
| Who Can Apply ? | BE/B.Tech |
| Which Batch Students Eligible | 2021/2022 Batch |
| Job Location | Mumbai/Pune/Chennai/Noida |
| Salary | Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview ) |
| Application Mode | Online |
| Last Date To Apply | Not Mentioned |
| Official Website | hexaware.com |
Job Description For Hexaware Recruitment 2022
- Excellent verbal and written communication in English is must
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to provide first call or contact resolution
- Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner
- Candidates should be open to work in 24*7 shifts environment
- Candidates having more than 1 year of education gap and applied in last 6 months with Hexaware are not eligible for this drive
Skills Required For Hexaware Recruitment 2022
- Good communication Skills and Verbal Skills
- Good teamwork
- Problem solving
- Initiative and enterprise
- Planning and organizing
- Self-management
- Quick learning Skills
- Good technology Subjects.
Selection Process For Hexaware Recruitment 2022
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
Documents to be Carried for Hexaware Jobs 2022
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For Hexaware Jobs 2022
- Step 1 : Eligible candidates apply this drive online by below link
- Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
- Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
Note : Apply The Job Before Link Expires.
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