PowerSchool Off Campus Drive 2022: At PowerSchool, we believe in the simple truth that every student deserves the best opportunities in life. That’s why our mission is to power the education ecosystem with unified technology that helps educators and students realize their potential, in their way. From the front office to the classroom to the home, PowerSchool helps schools and districts efficiently manage instruction, learning, grading, attendance, assessment, analytics, state reporting, special education, student registration, talent, finance, and HR. Today, we’re proud to be the leading provider of K-12 education application technology supporting over 45 million students in over 80 countries.
Company website : www.powerschool.com
PowerSchool Off Campus Drive 2022 :
- Company Name: PowerSchool
- Job Title: Associate Technical Support Engineer
- Country/Region: IN
- Qualification: BE/B.Tech – CSE,IT,ECE
- Branch: Any Branch or Stream Eligible.
- Job Location: Bengaluru
- Full-Time/Part-Time: Full-Time Employee
- Experience : 0-2 years
- Salary : As Per Company Standards
Eligibility Criteria For PowerSchool Off Campus Drive 2022 :
- Educational Qualification: BE/B.Tech – CSE,IT,ECE
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description For PowerSchool Off Campus Drive 2022:
This position, under the general direction of both the supervisor and manager, provides technical support for our award-winning K- 12 software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to maximum customer satisfaction. This position requires the employee to become proficient with all aspects of the application software functionality in order to accurately analyze, troubleshoot, diagnose and resolve software or system related issues. This position will interact with customers via telephone and written internet based communication.
Job Responsibilities:-
- Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
Skills Required For PowerSchool Off Campus Drive 2022:
- 0-2 years’ prior experience in a technical support role
- Hands on Experience in SQL Database (MS SQL) is preferred
- Experience with ETL is preferred
- Acqa data studio knowledge for MS SQL is a plus
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Prior CRM experience preferred
- Strong attention to detail and time management
- Strong oral and written communication skills
- Strong customer service and conflict resolution skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Associate’s degree or equivalent work experience
Documents to be Carried for PowerSchool Off Campus Drive 2022 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply For PowerSchool Off Campus Drive 2022 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
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