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Tata Communications Off Campus Drive 2022 | Junior Engineer | BE/B.Tech – ECE,EEE,Telecom

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Tata Communications Off Campus Drive 2022: Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences. In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.

Tata Communications Off Campus Drive 2022
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Tata Communications Off Campus Drive 2022 :

  • Company Name: Tata Communications
  • Job Position : Jr. Customer Service Executive – Service Assurance
  • Country/Region: IN
  • Qualification: BE/B.Tech
  • Year Of Passing : 2020/2021 Batch
  • Job Location: Hyderabad
  • Full-Time/Part-Time: Full-Time E
  • Experience : Fresher
  • Salary : Rs 4.5 LPA

Job Description For Tata Communications Off Campus Drive 2022 :

Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs. Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability. This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, Transport, Voice and Mobility, WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets. Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches. Ensure adequate monitoring of various network aspects panning across different service and ensuring quick and appropriate resolution of network issues (remote as well as on-field). Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc. Lead implementation for any new network updates, Planned Activities and change Management. Corrects network and SOC problems effectively and in a timely manner. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor network performance. Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services.

Broad outline of the Role

Is able to apply broad knowledge of one area within Service Assurance or advanced knowledge of specific professional/operational practices. Checks for problems in existing systems and modifies work processes following defined procedures. Operational role responsible for achieving day-to-day objectives. Works under direct supervision No prior work related experience required Education: Graduate Experience: 0-2 years

Skills Required For Tata Communications Jobs 2022

Communication Skills

Selection Process For Tata Communications Off Campus Drive 2022 :

  • Aptitude Written Test Online
  • Group Discussion
  • Technical Interview
  • HR Interview
  • Documents to be Carried for Tata Communications Off Campus Drive 2022 :

    • You should carry a copy of the Latest Resume.
    • Aadhar Card (original and photocopy) with three passport size photographs are must.
    • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
    • Students should have all the essential educational certificates along with the xerox copies.

    How To Apply For Tata Communications Off Campus Drive 2022 :

    Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

Apply Now_Click Here

 

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