VMWare Jobs Bengaluru 2022 Off Campus Jobs Walkin Drive and Recruitment Eligibility, Careers, Salary, Qualifications, Selection Process: VMWare Company will be seeking candidates for graduate positions Off campuses. Candidates who have successful in BE/B.Tech, ME/M.Tech, MCA, Any Degree branches are eligible to apply. Here you can find the VMWare address, the date of interview, details on eligibility and interview agenda, as well as the application process information, and application procedure are provided below.
VMWare Jobs Bengaluru 2022
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VMWare Jobs Bengaluru 2022 Details
Company Name VMWare
Name of Post Technical Support Engineer
No Of Post Not Mentioned
Who Can Apply ? BE/B.Tech/ME/M.Tech
Which Batch Students Eligible 2021/2022 Batch
Job Location Bengaluru
Salary Rs 4.5 LPA – Rs 12 LPA ( Depends on Interview )
Application Mode Online
Last Date To Apply Not Mentioned
Job Description For VMWare Jobs Bengaluru 2022
As a starting level Technical Support Engineer in the VMC on AWS team, you will be learning VMware virtualization technologies and help our customers troubleshoot, understand, and overcome challenges in their operation.
First steps on in this role will be to upskill on Global support processes and products, to understand how the technology works, and how our customers use it.
Once achieved, you will support global customers issues, with the support of tenured engineers, through troubleshooting, research, and lab reproduction.
As your skill set grows, you will work on additional product lines and progress your skillset on more technologies and, working with senior engineers build cases to shape product development, based on how customers are using the VMware Suite.
Throughout this time, and your career at VMware, you will be able to develop through training, learning tools, research time and training days.
To be successful in this role, you will:
Provide world-class customer service throughout the entire lifecycle of customer adoption.
Bring thought leadership around overall customer success and be self-driven to lead with minimal supervision.
Focused effort into optimal use of resources.
Work flexible schedules, which may include evenings, weekends or holidays.
Provide customer assistance and support primarily via Chat/calls for technical queries/Issues to our expected KPI’s. Focus efforts to meet or exceed defined performance criteria.
Handling Support requests for VMC customer providing solutions for technical issues
Reproducing issues in-house and responding back in a timely manner with Continual follow ups with customers along with recommendations, updates, and action plans.
Escalate issues in a timely manner according to Standard Operating Procedures.
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
Create knowledge base content for internal and external use
Work directly with our Internal teams such CSM/TAM and IT teams to resolve customer issues/queries as required ensuring continued maintenance of accurate customer and contact information.
Analyze, manage, and track the Product enhancement requested using JIRA portal and provide time updates and communication to stakeholders, as and when the products are made available leveraging the tool and with frequent engagement with R&D, Release readiness and Product Management teams.
Communicate complex business remedies, solutions, or workarounds in a clear and concise manner.
Help drive and influence team behavior that enhances the customer experience and helps meet or exceed company goals.
Handle internal and external escalations.
Skills Required For VMWare Jobs Bengaluru 2022
Good communication Skills and Verbal Skills
Initiative and enterprise
Planning and organizing
Quick learning Skills
Good technology Subjects.
Selection Process For VMWare Jobs Bengaluru 2022
Aptitude Written Test Online
Documents to be Carried for VMWare Jobs Bengaluru 2022
You should carry a copy of the Latest Resume.
Aadhar Card (original and photocopy) with three passport size photographs are must.
You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
Students should have all the essential educational certificates along with the xerox copies.
How To Apply For VMWare Jobs Bengaluru 2022
Step 1 : Eligible candidates apply this drive online by below link
Step 2 : Complete Application Form and Submit Your Resume Along With Cover Letter
Step 3 : After Completing Above 2 Steps You Get Interview Call Letter and Crack The Interview
Note : Apply The Job Before Link Expires.
Apply Now _Click Here