Amazon Careers 2023| Associate

Job Description For Amazon Careers 2023

• Responsible to provide deep dive research and analysis for Tier I and II Escalation for the DM -LEAVES team.
• Perform internal and external audit of data for accuracy and integrity.
• Train, educate, and mentor internal team members on tools and resources for adoption within daily work
• Coordinate with the internal team resources of compliance, audit and quality, and delivery to ensure high standards for frustration free experience
• Match findings with data information in the system for the right outcome.
• Understand impacts of defects and how these will impact internal/external interfaces and teams
• Continually strive to improve efficiency and effectiveness of existing systems/process and look for enhancements related to current systems and procedures by providing process improvement ideas and solution
• Analyze survey reports and do a Dive Deep analysis on the root cause. Provide biweekly feedback to associate to improve overall team’s performance and reduce learning curve
• Able to work within areas of ambiguity and address for the short-term to create standard work and partner with the manager and leads to establish a long-term solution
• Conduct refresher training, educate, and mentor internal team members on tools and resources for adoption within daily work based on quality trends identified
• Coordinate with the internal team resources of compliance, audit and quality, and delivery to ensure high standards for frustration free experience
• Track, measure and report Service Level Commitment (SLC) metrics at different intervals to ascertain the process performance health and identify improvement areas.
• Demonstrate highest degree of discretion and confidentiality

Skills Required For Amazon Careers 2023

• 0 -2 years of experience specializing in the leave of absence preferred
• Experience with multiple payroll and timekeeping systems (Kronos, ADP, and People Portal)
• Applied knowledge of measurement, dive deep or root cause analysis and problem solving
• Outstanding communication (written and oral) and organizational skills
• Good attention to detail and the ability to prioritize in a fast-paced environment, analytical and critical thinking skills
• Skilled use of Microsoft Office products
• Flexibility to work n 24*7 environment
•  Proven experience working with Windows, Word, Excel, and PowerPoint
• Exceptional time management, interpersonal and communication skills
• Good Computer operating and typing skills
• Good attention to detail
• Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards
• Ability to work in team environment while also building and maintaining strong relationships
• Ability to adapt and act on feedback in a fast-paced environment
• Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation